Store Policy

BECAUSE WE CARE

At Collective Creations, we want to give our customers the best shopping experience. That’s why we believe our store policies should be fair, clear, and transparent. Read about them below, and contact us with questions.

 
Paper Packaging

Returns

HOW IT WORKS

Products can be returned within 14 days of delivery, either by returning via postal /carrier services or directly to our store.

All items should be clean, unused and with all tags still attached.

You will need to send the original receipt with the items.

Personalised items can not be returned.


Faulty Items can be returned via postal / carrier or directly to our store. 

 

Privacy at Collective Creations

ALL ABOUT INFORMATION SECURITY

When you visit our website we may collect information about you and where you are located.

We will treat all your personal information as confidential and only use it to

Process Orders and Returns

Statistical Purposes

Administer the website

or to comply with Police and legal requests.

When you subscribe via the website to receive news and updates from us.